Unsatisfactory Staff

So, we were wondering around New Arlesford and saw this sign on the public toilets:

What is it with Wincester City staff that the public are advised to call up to report that they have seen them in an unsatisfactory state?

On the subject of toilets.... we saw this while getting tyres replaced in Canterbury:

...how many things are wrong with this? Both apostrophes, just to start with. Do they only have one customer? Or just one toilet and, if so, where is the noun at the end of the sentence?

*shakes head in exasperation*